Privacy Policy
Last updated: 19 June 2026
This Privacy Policy explains how SoLifeIN ("SoLifeIN", "we", "us", or "our") collects, uses, shares, and protects your personal data when you visit solifein.com (the "Website") or get in touch with us. We are a media, branding, marketing & commerce company based in India.
We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (the "DPDP Act"). By using the Website or contacting us, you consent to the practices described here. If you don't agree with this policy, please don't use the Website.
01Information we collect
We collect two kinds of information:
- Information you give us — when you fill in our contact form or write/call us, we collect your name, brand or company name, email address or phone number, and the contents of your message. If you become a client, we may also collect business and billing details needed to deliver our services.
- Information collected automatically — when you browse the Website, we (and our service providers) may collect technical data such as your IP address, browser type, device and operating system, the pages you visit, and how you arrived, through cookies and similar technologies.
Our Website loads fonts from Google Fonts. When it does, your browser contacts Google's servers, which may receive your IP address. Please refer to Google's privacy policy for how Google handles that data.
02How we use your information
- To respond to your enquiry and provide the services you ask for.
- To operate, maintain, secure, and improve the Website and our offerings.
- To communicate with you about projects, updates, and — where you've agreed — relevant marketing.
- To understand how the Website is used, so we can make it better.
- To detect, prevent, and address fraud, abuse, or security issues, and to comply with legal obligations.
03Legal basis & your consent
We process your data on the basis of your consent and/or because it's necessary to take steps you've requested (such as responding to an enquiry or performing a contract with you). You can withdraw your consent at any time by writing to us — this won't affect the lawfulness of processing done before your withdrawal, and it may mean we can no longer provide certain services.
04Cookies & analytics
The Website may use cookies and similar technologies to remember your preferences, keep the site working properly, and measure usage. You can control or disable cookies through your browser settings, though some parts of the Website may not work as intended if you do. If we use analytics tools, they help us understand aggregate visitor behaviour rather than identify you personally.
05How we share information
We do not sell your personal data. We may share it with:
- Service providers who help us run the business — for example website hosting, email, analytics, and communication tools — only to the extent they need it to perform their work.
- Authorities or third parties where required by law, court order, or to protect our rights, users, or the public.
- A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy.
06Third-party links & our store
The Website links to other properties, including our online store at store.solifein.com and client or partner sites such as Qleopatra. Our store runs on a third-party commerce platform (Shopify) that processes purchases and payments under its own privacy terms. We're not responsible for the privacy practices of websites we don't operate — please review their policies separately.
07Data security
We use reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. However, no method of transmission or storage over the internet is completely secure, and we can't guarantee absolute security.
08Data retention
We keep your personal data only for as long as needed for the purposes set out in this policy — for example, to respond to your enquiry, deliver services, or meet legal, accounting, or dispute-resolution requirements. When it's no longer needed, we delete or anonymise it.
09Your rights
Subject to applicable law, including the DPDP Act, you may have the right to:
- Access the personal data we hold about you and request a summary of how it's processed.
- Ask us to correct, complete, or update inaccurate data.
- Request deletion of your data where it's no longer required.
- Withdraw consent you've previously given.
- Nominate another individual to exercise your rights in the event of your death or incapacity.
To exercise any of these, contact us using the details below. We may need to verify your identity before acting on a request.
10Children's privacy
The Website is intended for a general business audience and is not directed at children. We don't knowingly collect personal data from anyone under 18. If you believe a child has provided us data, please contact us and we'll take appropriate steps to remove it.
11Changes to this policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date above and, where appropriate, provide a more prominent notice. Your continued use of the Website after an update means you accept the revised policy.
12Contact & grievances
For any questions, requests, or grievances about this policy or your personal data, reach our Grievance Officer:
Grievance Officer: Divesh Agarwal
SoLifeIN, India
Email: marketing@solifein.com
Phone: +91 91961 81314
This policy is governed by the laws of India, and any disputes are subject to the jurisdiction of the courts at India.