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06 / AI agents

AI agents for orders, support and salesAvailable soon

Named agents that confirm cash-on-delivery orders, answer "where is my order", bring back abandoned carts and book appointments, on web, WhatsApp and Instagram DM, with a person one step away. Not live yet.

COD confirmationOrder trackingCustomer supportHindi & regional

What's included

What each package will carry when the agents go live. Nothing here is sold before it has run on our own store.

Pick from the library

Your package sets how many: 2 on Launch, 4 on Scale, 6 on Enterprise, 10 on Apex. Voice calls are Enterprise and Apex only, and call charges are yours.

Handover to a person

Every agent passes the conversation, with the full chat, to a person on WhatsApp or email whenever the customer asks, the agent can't answer, or the customer is unhappy.

Languages

English on Launch; plus Hindi on Scale; plus one regional language on Enterprise; up to three languages of your choice on Apex. Each is tested before the agent goes live.

A published allowance

Each package will carry a monthly conversation allowance with an overage rate above it. Both are published before any agent goes live.

Your data stays yours

Agents work from your own information. Your customers' data is never used to train AI for anyone else and is deleted 30 days after an engagement ends, as our Data Processing Agreement says.

Tested on our own store first

No agent is offered to a client before it has run on store.solifein.com.

By package

Each package includes everything in the one before it. Prices are monthly, + 18% GST; the one-time build fee is on the cards.

How it runs

The order things happen in before any agent reaches a client.

Before launchPublish the numbers

The conversation allowance and overage rate for each package are published first.

ThenProve each agent

Every agent runs on our own store before it is offered to you; each language is tested the same way.

On your packagePick and go live

Choose your agents from the library; each is connected to your store and channels and handed to a person when needed.

Questions

When do the agents launch?

Soon, and not before two things: the conversation allowance is published, and each agent has run on our own store. We don't sell what we haven't run.

Do I need a package?

Yes. Agents are part of the packages, counted by tier, not sold on their own.

Does an agent replace my team?

No. Every agent hands over to a person with the full conversation, and the person replies in working hours.

What happens to my customers' data?

It stays yours, never trains AI for anyone else, and is deleted 30 days after the engagement ends. Read the Data Processing Agreement at /dpa.

The rest of the team

One team runs all six; every package carries them together.

Want this for your brand?

Tell us where the brand is today and what you want next, and we'll say which package fits and why. We reply ourselves, usually within a working day. Prefer a form? Use the enquiry form, or run the free Leak Check first.